Revisiting student evaluation of teaching during the pandemic

Abstract

The pandemic has placed unprecedented pressures upon staff and students alike. Yet performance management of academics including Student Evaluation of Teaching (SET) persists. The American Association of University Professors (AAUP) has intervened on this issue. We develop new methods enabling better treatment of pandemic-era SET. Analysis of UK National Student Survey (NSS) data suggests 85% of institutions meet reasonable performance expectations during the pandemic. Results emphasize the need for a more sensitive treatment of pandemic-era SET.