Usability in Government Systems: User Experience Design for Citizens and Public Servants. Edited by Elizabeth Buie and Dianne Murray, Morgan Kaufmann, 2012; 407 Pages. Price $59.95, ISBN 978-0-12-391063-9

Abstract

As a usability specialist or interaction designer working with the government, or as a government or contractor professional involved in specifying, procuring, or managing system development, you need this book. Editors Elizabeth Buie and Dianne Murray have brought together over 30 experts to outline practical advice to both usability specialists and government technology professionals and managers.