Investigating the relationships among the knowledge sharing system Indices in the educational organizations

Abstract

The purpose of the present study is to investigate the inter-relationship among the indices that influence on knowledge sharing systems in lessons learned systems. To do this, while reviewing the literature, the researchers first identified the indices affecting KSS; then, they collected the related data through the use of a researcher-devised questionnaire. The results of surveying the indices of knowledge sharing system based on DEMATEL system analysis indicated that there were systemic relationships with the predominant characteristic of impressibility among the indices of the system. Investigating the internal relationship among the indices of knowledge sharing in learned lessons systems showed that in order to create a positive as well as optimum effect on knowledge sharing processes, the first priority should be updating and reinforcing “communication channels”; also, “reward systems and processes” should be reinforced as the second priority in line with the strengthening of the purposeful process of knowledge sharing system.