The use of Google Classroom among Students during the COVID-19 Pandemic: A Review

Abstract

COVID-19 outbreak has tremendously impacted education by implementing online learning in schools and universities worldwide. Google Classroom (GC) is one of the online learning platforms favored by educators in facilitating online learning due to its various benefits. Due to its significance, there has been a growing trend in examining its users' perception of using GC during the COVID-19 pandemic. Hence, this review investigates the students' perception of using GC during the pandemic. Relevant articles for this review were identified from two leading databases: Scopus and Web of Science. Three main steps were involved in this review method: identification, screening, and eligibility processes. The selected articles revealed that the use of GC allows the students to acquire new knowledge and language skills due to its ease of use, usefulness, flexibility, and accessibility. Meanwhile, among the challenges the students face in using GC during the COVID-19 period involved device and connection issues, their readiness to use the platform, and the inability to receive instant instructor feedback. Educational institutions are then encouraged to improve their e-learning infrastructure and knowledge to accommodate the use of GC. Conversely, teachers should also optimise both asynchronous and synchronous learning through GC and anticipate their students' general limitations in using GC and online learning.