KMS-Fit : A case-based exploration of task/technology fit in an applied knowledge management context

Abstract

The notion of Task/Technology Fit (TTF) posits that as the degree of overlap increases between the task domain, and the ways in which the capabilities of an information system (IS) are suited to activities within that domain, performance gains experienced via use of the IS should also increase. This research proposes an expanded TTF model that is applicable to the context of Knowledge Management (KM) and Knowledge Management Systems (KMS). In particular, additional individual, technological, and social factors and interrelationships between these factors could provide greater explanatory power of IS user behaviors, perceptions, and outcomes within the realm of knowledge work.