The impacts of information security trainer's knowledge sharing on new employee compliance

Abstract

A new employee requires some training time before s/he can be productive in the organization. The mentor (i.e., a co-worker), on the other hand, has an essential role in the new employee's learning process. However, not all mentors are willing to share their implicit knowledge regarding the organization's IT policies. Suppose the mentor can train the new employee, but he reserves some knowledge. In that case, this will affect the learning ability and, consequently, the new employee's satisfactory compliance to follow IT policies of the organization. This study aims to understand the impact of information security trainer's (the mentor's) knowledge sharing on the new employee and its effects on compliance efficiently to information system security policies. The paper employs a knowledge-sharing intention framework based on the theory of reasoned action (TRA). First, a descriptive approach is adopted for this research, in the beginning, to describe the existing mentor approach to help the employee to learn efficiently and the impact of the disposition of the mentor to share knowledge, including the motivations for using Enterprise Social Network (ESN) for sharing the knowledge. The findings of this study offer to human resources about the behavior of IT trainers.