Standard operational procedure (SOP) auditing process in integrated management system to improve the efficiency of organizational performance

Abstract

Empirical research on how organizations carry out audit processes in management systems is very little. Organizations have difficulties in implementing integration, such as lack resources, problems related to organizational culture, differences in general elements of specific standards and requirements. Implementation of audit integration can provide many benefits so that based on existing problems in the implementation of audits integration, the standard operating procedure is required as a consistency in the level of performance or certain conditions. The purpose of this study is to find out the form of organization, Job Description, activities, inputs, outputs, communication channels that will be used as stages to make the Standard Operating Procedure audit process in an integrated management system so that the SOP is expected to improve efficiency in organizational performance. The research method used in this study is Delphi's method and questionnaire survey. The product that be produced in this study is the Standard Operating Procedures Audit Process in an Integrated Management System to Improve Organizational Performance Efficiency.