Using consumer perceptions of a voice-activated speaker device as an educational tool

Abstract

Voice-activated smart speakers, with their ease of setup, low cost, and versatility, could be an affordable and accessible way to improve health and mental health outcomes. In 2018, there were a total of 320 comments generated from verified purchases of a voice-activated smart speaker. These comments revealed there could be potential benefits of reducing loneliness and social isolation for adult users, especially for the older population. However, further research is warranted to determine whether using such devices would be harmful to children’s physical or mental development.