Practice-based knowledge perspectives of cultural competence in social work

Abstract

Cultural competence in social work practice has been cited as crucial in the pursuit of ethical and professional standards. Still, conceptual, and practical questions remain for defining, imparting, and assessing skills of social work professionals in this key area. Practice-based knowledge has the potential to advance debates regarding the operationalization of culturally conscious approaches and behaviors in professional social work settings. This qualitative study is an effort to assemble valuable lessons and insights of social work professionals across the United States in identifying key aspects of adapting to cultural diversity. Perspectives of integrating experiences into cultural competence beliefs, knowledge and skills were gathered from 10 professional social workers from various backgrounds within different practice levels and settings. In-depth, semi-structured interviews were conducted virtually with participants with interactions recorded and transcribed for data collection. A combination of narrative and thematic analysis techniques was used to identify reoccurring aspects of experiences navigating cultural differences in professional settings. Six distinct themes were identified within three separate domains of 1) conceptualizations, 2) learning experiences, and 3) growth opportunities. Potential application of findings is discussed for use in innovative approaches to education and training along with organizational changes to foster culturally competent practices.