Enterprise Resource Planning (ERP) Systems – Is Botswana Winning? A Question on Culture Effects

Abstract

As the economy of the country is improving, organisations across Botswana are increasing their investments in Enterprise Resource Planning (ERP) technology as a way of helping in the growth of their business. Some institutions that have implemented ERP systems are banks, Water Utilities Corporation, Botswana Post Offices, some embassies and the Government of Botswana. There have been some success stories, some failures and others that can neither be categorised as success or failure. Some of the problems are discovered after the implementation phase of the system. This paper theorises how ERP implementation can be affected by culture. It uses the Hofstede cultural theory to explain some factors that could have led to some problems experi-enced in the Botswana context. [ABSTRACT FROM AUTHOR]