The Impact of Information Architecture on Final User Benefits

Abstract

The study aims to define information architecture and its dimensions and measure the role of the relationship between the dimensions of information architecture and the end user. Additionally, the study seeks to assess the impact of indicators of information architecture dimensions on achieving benefits for the end user. The study adopted a descriptive-analytical methodology as a specialized approach for execution, utilizing questionnaires, observation, and structured interviews as data collection methods. The statistical software SPSS was employed for analyzing the study’s results. The study yielded several notable outcomes. The study’s findings indicated a statistically significant impact between the elements of organizational knowledge as one of the dimensions of information architecture. Information technology emerged as the most influential factor, whereas organizational culture had the least impact on achieving benefits for the end user. The results affirmed a statistically significant positive relationship between information technology and achieving benefits for the end user, with a correlation coefficient of (0.68). This indicates that as information technology increases within the organization (study field), the benefits for the end user also increase.