Developing Information Systems (ISs) is a hard task for which Requirements Engineering (RE) offers a good starting point. ISs can be viewed as a support for organisational communication. Therefore, we argue in favour of communication-oriented RE methods. This paper presents Communication Analysis, a method for IS development and computerisation. The focus is put on requirements modelling techniques. Two novel techniques are described; namely, Communicative Event Diagram and Communication Structures. These are based on sound theory, they are accompanied by prescriptive guidelines (such as unity criteria) and they are illustrated by means of a practical example. © 2009 Springer Berlin Heidelberg.
CITATION STYLE
España, S., González, A., & Pastor, Ó. (2009). Communication analysis: A requirements engineering method for information systems. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Vol. 5565 LNCS, pp. 530–545). https://doi.org/10.1007/978-3-642-02144-2_41
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