Empathy: A literature review and concept analysis

Abstract

• Empathy appears to be an important concept in the interpersonal repertoire of the nurse. There are a number of definitions and models of empathy available in the literature. • These definitions and models are explored and analysed using Walker & Avant's (1983) approach to concept analysis. A model case of the concept is described and the relevant defining attributes identified. A borderline case and an example of 'not the case' are also examined. • This concept analysis may assist practitioners to develop the behavioural skills of empathy and to recognize and coach it in their students and colleagues. © 1997 Blackwell Science Ltd.