Decision-making: Intuition and deliberation of the decision-makers experience

Abstract

Decision-making (dm) and the related types of thought (intuitive and deliberative) are characterized for presenting different phenomenological components. Considering the absence of prior work with Spanish-speaking populations, and the construction of knowledge in this regard, we conducted 11 non-structured surveys to seven directors expert in heterogeneous organizations in Colombia. We analyzed data through the phenomenological-hermeneutic method and explored the phenomenological components of previously made work decisions in order to identify experiences and meanings, nourishing the current knowledge. This allowed identifying seven modular categories, six inherent categories, and four contextual categories, which were integrated through a qualitative scheme. Based on this scheme and on an intuition analysis methodology, we presented a proposal for training in dm. As limitations, we point out the need to contrast the data presented on the expert directors with novices and decision-makers in non-managerial positions, as well as to contrast endogenous factors of decision-making with exogenous factors.