TECH-ENABLED MICROFINANCE AND INDIGENOUS WOMEN: A STUDY OF ADOPTION AND EMPOWERMENT

Abstract

The debate over women's usage of and access to digital information and communication technology in microfinance has not yet produced concrete results. In contrast, some contend that women passionately embrace digital communication in empowering tribal women. This article conducts an empirical study to resolve this question. The study explored many technological developments upturn in the use of digital services has created enormous potential and advantages such as anytime and anywhere banking facilities, immediate payment, and settlement mechanisms that help in faster transactions. Protecting the environment through green banking help banks manage customer relationship management and contribute to the evolution of financial inclusion and connective problem, which are needed with sensitive and attentive supervision. The findings are startlingly consistent and enlightening: working women in microfinance, more favorable employment, educational, and financial circumstances directly affect how little they access and use ICT. When these factors are considered, Tribal women use digital tools more frequently through microfinance. This study adds to our theoretical knowledge of technology adoption and empowerment among indigenous women while also giving policymakers, microfinance institutions, and non-governmental organizations practical advice on how to improve financial inclusion and empowerment using technology-enabled solutions. [ABSTRACT FROM AUTHOR]