Mediating citizen-sourcing of open government applications – a design science approach

Abstract

A design science approach is followed to develop architectural blueprints for implementing platforms to source open government applications from citizens. Zachman framework is initially used as a guide to categorize and develop the artefacts. After designing the blueprints, their usefulness is demonstrated through prototype implementation, and their potential for problem solution is evaluated from the development perspective as well as communicated to governmental peers. Contributions to research and practice include a set of blueprints covering the top levels of a platform’s enterprise architecture, a reusable sourcing platform prototype, set of validated test cases for following up the implementation process, as well as success factors and lessons learned from the government perspective.