Management of Student Personnel Services in Nigerian Universities through the Application of Information and Communication Technology

Abstract

This study investigated the application of Information and communications technology (ICT) in the management of student personnel services in north central Nigeria. The study was a descriptive survey. The population of the study comprised 1,294 respondents made up of 763 personnel in federal and 531 personnel in state universities. Out of the population, samples of 448 respondents made up of 281 personnel in federal and 167 personnel in state universities were selected by random sampling technique. The instrument used for data collection was a 28-item questionnaire. Data collected were analyzed using mean, standard deviation and t-test. The findings of the study showed that ICT knowledge can be applied in the areas of accessing results on line, filing of student personal data and communication. It was also revealed that application of ICT can be improved through the training of students and personnel in the use of ICT, provision of ICT facilities and funding of ICT projects in university. It was recommended that the state government should supply the necessary ICT equipment to all adult literacy centers in the state. The state government should also improve the training of adult educators, personnel and learners in the use of ICT through seminar, workshop conference.