The Performance of BRT Trans Semarang Services to Achieve Sustainable Transportation

Abstract

Semarang provides its many important activities and movements. This city already has BRT system for public transportation, expected to make a sustainable transportation system in Semarang city. However, there are several problems, especially in service performances. The existence of BRT has not been efficient to resolve the congestion problem in the city, indicated by the low BRT load factor level. Location of bus stops are not strategic and not easy to reach, dirty, cramped, have little seatings, do not have guards, do not have feeder mode from the housing area, and the bus arrival schedule is uncertain, causing people to use private vehicles in their daily life. The main purpose of this research is to assess the service performance of BRT Trans Semarang related to safety, comfort, and regularity to achieve sustainable transportation. Conditions of BRT service performance in regard to safety level, 78% of the provision is appropriate, and 22% is not appropriate. Based on comfort level, 70% of the supply is appropriate, and 30% is not suitable. As for the regularity level, 38% of the supply is appropriate, and 62% has not been matched from the total performance indicators of BRT services that require repairs and additions. Government, thus shall improve the regularity level to enhance the load factor of BRT Trans Semarang.