Impact of Management Support for Team Performance: A Sri Lankan Case study in Apparel Industry

Abstract

A Study was conducted in a leading apparel manufacturing plant in Kandy district, Sri Lanka. The specific objectives of the study were to identify the dimensions of management support, to examine the level of team performance in the organization, and to analyze the impact of management support on team performance. A questionnaire was developed based on empirical models, and was administered for a sample of 114 employees. The sample was drawn by using stratified random sampling. Key informant discussions and focus group discussions were conducted to gain further insight into the findings. Descriptive and inferential (correlation, regression tests etc.) statistical analysis were done by using the SPSS software. Management support had six dimensions namely; defining key performance indicators, vision statement, decision making, problem solving, human resources & administration service, and training & development. Problem solving had the highest impact on team performance. Organization had a 'suggestions culture', which was promoted through management support. Employees perceived a high level of management support. Teams have recorded desirable levels of performance. Respondents were of the view that management support had increased team performance, which was reflected through a significant relationship in the correlation analysis. Creating successful work teams through optimal management support would add vitality to the performances.