Missing in action: Perspectives on employee absenteeism in the South African Police Service

Abstract

This article explores the pervasiveness of employee absenteeism in the South African Police Service (SAPS) at the station level and the factors that contribute to it. Employee absenteeism is a critical problem for most organisations and the SAPS is no exception. While measures have been put in place to curb this problem in the SAPS by the police authorities, employee absenteeism has persisted and remains a significant problem for the SAPS in contemporary South Africa. A recent qualitative study, using a convenient sampling technique, found that absenteeism is not only prevalent, but has become entrenched within the SAPS, and that several institutional policies and privileges, such as sick, normal, and incapacity leave, are often abused for personal benefit. Absenteeism was found to be affected by ineffective communication between station commanders and employees. The implications of the findings for effective police efficiency in the country are discussed.