ESCM2: Entire Space Counterfactual Multi-Task Model for Post-Click Conversion Rate Estimation

Abstract

Accurate estimation of post-click conversion rate is critical for building recommender systems, which has long been confronted with sample selection bias and data sparsity issues. Methods in the Entire Space Multi-task Model (ESMM) family leverage the sequential pattern of user actions, \ie $impression\rightarrow click \rightarrow conversion$ to address data sparsity issue. However, they still fail to ensure the unbiasedness of CVR estimates. In this paper, we theoretically demonstrate that ESMM suffers from the following two problems: (1) Inherent Estimation Bias (IEB) for CVR estimation, where the CVR estimate is inherently higher than the ground truth; (2) Potential Independence Priority (PIP) for CTCVR estimation, where ESMM might overlook the causality from click to conversion. To this end, we devise a principled approach named Entire Space Counterfactual Multi-task Modelling (ESCM$2$), which employs a counterfactual risk miminizer as a regularizer in ESMM to address both IEB and PIP issues simultaneously. Extensive experiments on offline datasets and online environments demonstrate that our proposed ESCM$2$ can largely mitigate the inherent IEB and PIP issues and achieve better performance than baseline models.