Usability Testing Sistem pada E-Academic Politeknik Harapan Bersama

Abstract

Web-based public services, it has become a very important part in supporting the success of an educational institution, but web-based services are still many difficulties in using it, even unattractive and does not function as it should. The reason web pages need to be measured to determine the quality of the web site from the user side. Does the web page in accordance with the standardization issued by the Ministry of Communications of the Republic of Indonesia in 2003. This measurement can use usablility method of testing or usability testing. According to Jacob Nielson (2003), Testing Usability (Usability Testing) has five basic components are studied (learnability), efficient (efficiency), memorable (memorability), safe to use and reduce the error rate (erross) and have high levels of satisfaction (satisfaction).