Design of conveyor table with quality function deployment method and statistical analysis of anthropometry data approach as a physical distance tool for SMEs

Abstract

The world is currently facing with COVID-19 pandemic. One way to prevent the spread of COVID-19 is to do physical distancing. However, this has an impact on the continuity of the economy and business. The Ministry of Trade, Cooperatives, SMEs, and Industry announced that the Covid-19 pandemic affected the activities of SMEs. One of the SMEs that impacted is the commercial sector, such as markets, essential food stores, food stalls, coffee shops, etc. Before the Covid-19 pandemic, the business process carried out was face-to-face with customers without any distance. So that when the physical distancing rules are implemented, the service flow will be disrupted. With this conveyor, the SMEs service process flow can support business process activities properly and smoothly while still complying with physical distancing rules. The process of moving business products from the seller to the consumer is done automatically. Based on these problems, it is necessary to design a conveyor table that will be used as a media for physical distancing tools that are in according needs of the user using the Quality Function Deployment method and statistical analysis of anthropometric data approach.