Percepção dos enfermeiros frente às atividades gerenciais na assistência ao usuário

Abstract

Objective: To identify the perceptions of nurses in a general hospital about managerial activities for user assistance. Methods: A qualitative, exploratory and descriptive study. The research subjects were 13 nurses from a philanthropic hospital. Data collection was conducted by means of semi-structured interviews, during the period of January and February, 2010. For interpretation of the results, content analysis was used. Results: The management activities highlighted in the process of nursing work, and that resulted in the direct assistance to the user, have been delegated to other professionals in the team. Conclusion: The nurses understand the importance of linking clinical and managerial actions, the latter being seen as complementary to care.