Coping with emotional labour in tennis coaching

Abstract

Viewed through the lens of ‘emotional labour’ this paper discusses situations in the tennis coach’s daily schedule that may lead to perceptions of increased stress and burnout. Resulting from interviews with experienced coaches, our findings revealed; (1) Responsibility; (2) Impression Management; (3) Communication to describe the primary antecedents, response and coping strategies employed by coaches to mitigate against the maladaptive outcomes associated with emotional labour.