The Impact of Training on Employee Performance: An Empirical Study of Hospitals in North Lebanon

Abstract

Nowadays, it’s a challenge to maintain high performance among nurses in the healthcare system worldwide, such a phenomenon continues to rise, and this is something that requires proper management. Nurses as caregivers are the products that hospitals deliver to the patients, so it is an indispensable necessity to retain this workforce through effective training programs. This in turn maximizes employee achievement. Such a strategy will surely have a positive impact on the bottom line of healthcare organizations. Therefore, this research paper attempts to examine the training impact has on employee performance. It’s plausible, especially since Lebanon is one of the countries where the healthcare system is suffering from low performance among nurses. To do so, a descriptive correlational study is conducted among 100 nurses in different hospitals in Tripoli. A statistical analysis program (SPSS) was used to analyze the questionnaire transcripts. This study disclosed that the absence of efficient strategies related to nurses’ training causes low performance. Thus, the creation of well-structured training strategies will positively affect nurses’ performance and thus maximize healthcare efficiency.