Investigating Students’ Use of the Moodle Platform: A Pilot Study Testing

Abstract

The use of the Moodle platform during the pandemic has dramatically increased, especially in education and learning. There have been numerous studies on user acceptance of learning technology. However, until now, there has been no evaluation research on user satisfaction by transformational leadership as a mediator. This study evaluated user satisfaction, namely students, based on the UTAUT and Delone McLean models. The method used is random sampling as a pilot study of 2 classes at a private Islamic university in Jakarta, Indonesia. In this study, we used ten variables, namely; Performance Expectancy (PE), Effort Expectancy (EE), Social Influence (SI), Facilitating Conditions (FC), System Quality (SQ), Information Quality (IQ), Service Quality (SeQ), Transformational Leadership (TL), User Satisfaction (US). The results showed that eight hypotheses were accepted out of 6, so 75% of this pilot study was successful. We concluded that how students act significantly affects how interested they are in using the Moodle platform.