Proposal and legitimation of multicriteria model for the innovation management in libraries

Abstract

The objective of the study is to propose and legitimize with the library specialists of the southern region of Brazil a formal multicriteria model for the implementation of innovation management in libraries. The importance of this research is justified by the lack of empirical studies for the implementation of innovation management in libraries as well as the participation of decision makers in this process. Regarding methodological procedures, it is characterized by its qualitative, exploratory about the object of this study, makes use of the Mutiritary Methodology in Decision Support - Constructivist (MCDA-C). Finally, the Delphi technique was used to legitimates the proposed model, with the participation of librarian specialists/managers. The results pointed to the robustness of the theoretical model by agreement with 40 elements and alerted to 2 critical points.