Does Technology and ICT Capabilities Affect Performance of a Firm: An Exploration of Small & Medium Enterprises?

Abstract

The study explores the relationship between technology and the competitive performance of SME’s involved in the agro-food processing business in developing countries like India. The study focuses on describing firm level competitiveness through the technology of selected agro-food processing firms of agriculture and horticulture rich state of India i.e. Jammu and Kashmir. The study is exploratory in nature. The study is largely based upon the primary data collected through a well-structured questionnaire. The results indicate a positive relationship between technology competence & total competitive performance and supports the importance of the technology in improving firm level competitiveness.  The results of the present study will be helpful to the SME’s in shaping their present and future competitive position as well as improving the competitiveness. The results can also be beneficial to the policymakers in formulating competitiveness related policies and strategic development of the SME’s.