Aspects of digital project management

Abstract

The importance of virtualization is inevitable. More and more companies virtualize partially or completely their processes on both the operational and the project levels. Researchers have identified the greatest challenges for applying virtualization in project management, such as the critical success factors for establishing an efficient and effective project team. However, the role of a project manager in this new environment is still not mapped in a detailed manner. Thus, the aim of this paper is to analyse how virtualization can influence the work of a project manager from the point of view of their enhanced tasks, and to identify their biggest advantages and disadvantages. The answers were collected through a questionnaire filled out by and semistructured deep interviews with an ITproject department of a multinational consultancy. With the findings of this paper, companies can enhance their virtual project management processes, and project managers can gain ideas to overcome problems in a more accurate manner. At the same time, it could be a reliable base for future studies analysing virtual project management from the point of view of project managers.