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Service Quality Dimension in Health Care Service Delivery: The Case for Healthstrat in Kenya

  • Mukami Mugambi J
Science Journal of Business and Management (2015) 3(5) 164
DOI: 10.11648/j.sjbm.20150305.15
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Abstract

… 2.3.2. Dimensions of Service Quality Hill and Wilkinson (2000) came up with eight major dimensions of quality … In the services industry, speed and time are good measures. It combines both user and based approaches to the difference of quality …

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APA

Mukami Mugambi, J. (2015). Service Quality Dimension in Health Care Service Delivery: The Case for Healthstrat in Kenya. Science Journal of Business and Management, 3(5), 164. https://doi.org/10.11648/j.sjbm.20150305.15

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