CHATBOT AS AN EDUCATIONAL SUPPORT SYSTEM

Abstract

The shift in technological advancements to Artificial Intelligence guided systems is ushering in a batch of new opportunities and challenges for various industries. The educational domain is especially affected by the use of chatbots to enhance learners interaction capabilities and aid faculty roles by automating mundane tasks. The development of chatbots uses different approaches depending on the educational purposes that they are meant to accomplish. For example, some chatbots are developed using the social constructivist approach and have the ability to act as interactive tutors offering quizzes, assessments, and access to previous lectures. The disruptive technology of chatbots is affecting educational domains in various ways that need to be considered by institutions and practitioners in the field. KEYWORDS: Artificial Intelligence, Chatbot, social constructivist, interactive tutor.