The Influence of Organizational Culture and Transformational Leadership on Organizational Citizenship Behavior (Ocb) Mediated Organizational Commitment and Job Satisfaction

Abstract

Theresearch objective to be achieved is to build an empirical model that can improve the Organizational Citizenship Behavior (OCB) of the State Civil Apparatus (ASN) of the Millennial generation through analysis of the Influence of Organizational Culture and Transformational Leadership on Organizational Citizenship Behavior (OCB) mediated organizational commitment and work satisfaction in the State Civil Apparatus (ASN) of the Millennial generation at the Ministry of Manpower of the Republic of Indonesia, Jakarta. The sampling technique that the researchers used was Proportionate Stratified Random Sampling. In this study, the number of State Civil Apparatus (ASN) from the Millennial generation who were sampled was 270 people from 833 people who worked at the Ministry of Manpower of the Republic of Indonesia, Jakarta. The procedure used in the development and testing of models and data processing is the structural equation model (SEM). The data were analyzed using the statistical software Lisrel 8.0. This research resulted in the finding that Organizational Culture, Transformational Leadership affect Organizational Citizenship Behavior (OCB), while Organizational Commitment and Job Satisfaction affect Organizational Citizenship Behavior (OCB). Other results show organizational commitment is able to mediate the indirect influence of Organizational Culture and Transformational Leadership on Organizational Citizenship Behavior (OCB). Likewise, Work Satisfaction is able to mediate the indirect influence of Organizational Culture and Transformational Leadership on Organizational Citizenship Behavior (OCB).