ARTIFICIAL INTELLIGENCE (AI) IN SUSTAINABLE TOURISM: BIBLIOMETRIC ANALYSIS

Abstract

Artificial Intelligence (AI) has gained attention in tourism, which requires its sustainability. Our study focuses on a bibliometric analysis of AI in sustainable tourism using 174 manuscripts from 2000 to 2022. One of the main findings is that 'intelligence' appears frequently, followed by related terms such as work, performance, resources, sustainability, impact, optimization and management. There is no previous evidence on AI in the context of sustainable tourism to explain how public managers or politicians design public policies to create and improve resource efficiency.