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ANALYSIS OF THE RELATIONSHIP BETWEEN E-SERVICE QUALITY, CUSTOMER SATISFACTION, AND CONSUMER BEHAVIORAL INTENTIONS: A CASE STUDY OF ONLINE-BASED AGRIBUSINESS COMPANIES IN MALANG CITY

  • Intan D
  • Setiawan B
  • Shinta A
Russian Journal of Agricultural and Socio-Economic Sciences (2019) 85(1) 113-120
DOI: 10.18551/rjoas.2019-01.13
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Abstract

… of websites and applications is important to build company's reputation which could … quality is positively and significantly related to consumer behavior intentions through … Exploring The Relationships Between E-Service Quality, Satisfaction, Attitudes and Behaviours In Content …

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Intan, D. R., Setiawan, B., & Shinta, A. (2019). ANALYSIS OF THE RELATIONSHIP BETWEEN E-SERVICE QUALITY, CUSTOMER SATISFACTION, AND CONSUMER BEHAVIORAL INTENTIONS: A CASE STUDY OF ONLINE-BASED AGRIBUSINESS COMPANIES IN MALANG CITY. Russian Journal of Agricultural and Socio-Economic Sciences, 85(1), 113–120. https://doi.org/10.18551/rjoas.2019-01.13

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