From the table to the sofa: The remote work revolution in a context of crises and its consequences on work attitudes and behaviors

Abstract

In recent years educational professionals experienced a sudden shift to online work requiring them to adapt rapidly to the new digital landscape. This shift has raised concerns about employees’ health issues and the role of organizational support, as they can have a profound effect on employees’ attitudes to work. However, despite their importance, there is a dearth of empirical evidence to ascertain whether or to what extent they impact educational professionals’ job satisfaction, work engagement and turnover intention. This paper aims to address this deficit. A sample of 288 remote working education professionals in Brazil was analyzed using partial least squares structural equation modeling (PLS-SEM) techniques. We found that health complaints and organizational support have distinct effects on education professionals’ job satisfaction, engagement and turnover intention. In addition, our results reveal that job satisfaction and engagement have an impact on turnover intention. The results emphasize the importance of providing adequate support to education professionals who work remotely to cultivate a healthier and more productive work environment. These findings contribute valuable insights that may assist organizations in enabling effective remote work practices and ensure a positive work experience for education professionals.