Sustainable development goals and the hotel sector: case examples and implications

Abstract

Purpose: This study offers insights on the sustainable development goals (SDGs) initiatives of five international hotels, namely, Ibis Getafe, NH Hotels, Occidental Hotels and Resorts, Mariposa Hotel and the Zanzibar Collection. The objective is to show how hoteliers around the world engage in sustainable action. The paper mainly focuses on the Zanzibar Collection, where one of the co-authors served as a hotel general manager. Design/methodology/approach: The paper draws on case studies and the narratives that are based on one of the co-authors’ life experiences. Data is derived from a number of case studies which are analysed in an exploratory and descriptive way. Findings: The findings show that the hotel sector is committed to the SDG, but there are variations in the ways hotels address the SDGs. Based on the findings, it would seem that the hotels studied cover most of the SDGs, as they are seen contributing in the three main spheres of sustainability, namely, the economy, society and the environment. Originality/value: The five hotels profiled are engaged in responsible action that is sustainable and reduces the ecological impact. These actions have a positive impact on guests, staff and hoteliers. The findings may serve as guidance to hotels which have not yet committed to implementing the SDG goals.