Organizational behavior in the healthcare environment: A study of psychiatric services

Abstract

Climate change has significantly impacted various sectors, including public health, and information has become an essential aspect of daily life. This research study aims to explore the informational and organizational behavior of employees in the healthcare sector, focusing on their perception of information literacy in a constantly changing environment. The study was conducted within the department of psychiatrics at the General Hospital of Katerini focusing on its workforce. The results showed that employees demonstrated a strong sense of duty and pleasure in their work and exhibited commendable information literacy. Primary sources of information used by employees included the internet, media outlets, colleagues’ insights, printed materials, and online search engines. Job satisfaction and information literacy are notably high, with individuals over 36 showing stronger commitment to their roles. Education plays a significant role, with secondary education graduates valuing the resources available in the work environment in enhancing employee engagement and performance.