Enhancing Supply Chain Performance by Exploring the Role of Technological Aspects in Supply Chain Management in the Local Automotive Industry in Malaysia

Abstract

Technology have shed some lights on supply chain management issues. Issues regarding irrational behaviour among supply chain member is one of the topics discussed that can be improved by enhancing technology to the chain. This study looked at the role of technological aspect in supply chain management in mediating the relationship between supply chain orientation and supply chain performance. Questionnaires were used to collect data from manufacturers and suppliers in Malaysia's automotive sector. The Structural Equation Modelling (PLS-SEM) method was used. The findings reveal a concrete prediction model that explains the supply chain management's mediation influence on supply chain performance. As a result, the study goals that focus on the technological aspect in supply chain performance are met. Future study should investigate more on what technology can offer to enhance supply chain performance.