Study on the Impact of Activity-Based Flexible Office Characteristics on the Employees’ Innovative Behavioral Intention

Abstract

With the development of Information and Communications Technology (ICT) and the entry of the Millennial generation, organizations are increasingly introducing activity-based flexible offices (A-FO). A-FO refers to a working environment where people can do the job anytime and anywhere using digital devices without restrictions on time or space. The main purpose of companie’s introduction of A-FO is to give employees job autonomy and to promote horizontal communication, ultimately encouraging members to innovate. In this study, the impact of A-FO characteristics on the members’ intention to innovate was empirically verified through the medium of job autonomy and horizontal communication. The concept of A-FO consists of physical, technical, and behavioral characteristics. This study conducted a survey on 402 employees from 10 Korean companies operating A-FO and made empirical analysis of the survey.