Exploring IT-enabled public sector innovation in U.S. States

Abstract

Scholars and practitioners often assume that the public sector mirrors the private sector and that it is possible to merely port strategies between domains. However, we highlight the substantial differences between the domains and explore how IT-enabled innovation shapes and is shaped within state government. Analyzing state-level IT governance data using crisp-set Qualitative Comparative Analysis, we uncover that low state attainment is a catalyst for IT-enabled innovation. We uncover and differentiate several types of innovations and also find that successful innovation requires the collaboration of the legislature, governor and CIO.