Evaluating electronic information services: a toolkit for practitioners

Abstract

As the eVALUEd project reaches the end of its research phase, this article seeks to inform practitioners about the development of the online toolkit which will provide help with the evaluation of Electronic Information Services (EIS). The background to the project and research results are described in order to set in context the development of the toolkit and its content. While the project stems from the Higher Education sector, it is hoped that many of the tools will be transferable to other sectors.