The Influence of Organizational Climate and Public Service Motivation on the Performance of Nurses at the Haji Hospital in South Sulawesi Province

Abstract

This research is a quantitative study using an observational study with a cross-sectional study design on the influence of organizational climate, Public Service Motivation and nurse performance from 182 samples of nurse respondents at Haji Hospital, South Sulawesi Province, Indonesia. The aim is to identify the current organizational climate of the Haji Hospital, increase awareness of the mission of the Haji Hospital and identify motivational factors. The results showed that the influence of organizational climate on nurse performance was (0.000). The results showed that there was an effect of Public Service Motivation on Nurse Performance of (0.000). The results showed that the organizational climate variable had the most influence on the performance of nurses at the Haji Hospital, South Sulawesi Province. It is recommended to the management of the Hajj Hospital to improve teamwork by immediately resolving conflicts such as achieving the goals set by the Hajj Hospital Management. Hajj Hospital management seems to have to include flexibility; for example, team convenience might come with more flexible policies such as conducting tutoring and training via online video. It is recommended that after watching the video, nurses then write solutions to resolve conflicts in the organizational climate. Their papers will be reviewed and given written instructions by the leadership to nurses. Following the group discussion and later each nurse presented their views. The Hajj Hospital management provides appropriate incentives and praise for the successful performance of nurses.