Knowledge Management Support for Enterprise Architecture Development

Abstract

Knowledge Management (KM) has become an important part of organization’s competitive strategy. KM in general has 3 processes, ie. create, classify, and retrieve. This three processes can be utilised to support EA Team in formulation of enterprise architecture. This paper suggests the use of knowledge chain, labels (tagging), and taxonomy to develop knowledge base that can helps EA Team in formulation process of enterprise architecture. To support the use of KM principles knowledge expert needs to become part of EA Team. Knowledge expert tasks are capture tacit knowledge into explicit knowledge, convert knowledge documents using standardized file format, specify documents’ metadata, build knowledge chain and taxonomy for EA’s knowledge base. Index