Optimized Human-AI Decision Making: A Personal Perspective

Abstract

AI is turning up everywhere, but when people try to use it to as a tool help make better decisions it often stumbles...users reject it, rely too much on it, and so forth. Not only is this a problem for AI-as-tool applications, it is increasingly clear that AI without human oversight is prone to bad mistakes, typically because the AI has such a narrow view of the world and can't tell when it is violating norms or when the context has changed. As a consequence, AI-automation is getting serious pushback from citizens and lawmakers. What are we to do in order to integrate AI tools into human group decision making?