“Loading…representation”: Qualitatively exploring intersecting identities in gaming culture

Abstract

While gaming aspires to be a universal medium, its spaces remain deeply stratified by identity-based power structures and systemic discrimination. Using intersectional theory and a social constructionist framework, this study examines how age, gender, race, and sexuality intersect to shape experiences of representation and discrimination in gaming spaces. Semi-structured qualitative interviews were conducted with 15 Australian gamers (aged 19–36 years) and analysed using reflexive thematic analysis. Four key themes were constructed: gaming’s ‘default’ identity serves as a power mechanism operating through multiple interconnected design and community practices; stereotypes operate as hierarchical systems of marginalisation; players develop complex context-specific strategies to navigate multiple marginalised identities, and resistance efforts face commodification through performative inclusion. Findings revealed specific patterns of compound marginalisation – for example, how women of colour employ more comprehensive identity concealment strategies than white women, and how governance structures like game master roles reproduce broader power structures. This research extends intersectional theory by demonstrating how digital spaces transform traditional power dynamics while creating unique challenges for players with multiple marginalised identities. Findings suggest the need for integrated approaches to game design, community management, and content moderation that address overlapping forms of marginalisation, moving beyond performative inclusion toward structural change in the gaming industry.