A Review of IT Investment in Firms: What Can We Do in the New Era

Abstract

Many studies on IT investment in companies have been conducted in the past, but our team combined them by summarizing the latest research. Compared to previous work, we revise a larger universe of firm IT investment, focus on more recent IT investment researches, refine the focus of current researchers pay attention to and address the problem of insufficient reference for enterprise practice. Through a review of the literature to synthesize the understanding of IT investment to (i) IT investment performance, (ii) IT adoption decision, (iii) IT governance, and (iv) IT labor (worker), we could highlight the research gaps that we encountered. Finally, based on the current research conclusions, we give practical suggestions from the early, middle and late stages of IT investment. This study contributes to the growing amount of literature on IT investment, both academically and practically.