KEPEMILIKAN SERTIFIKASI KOMPETENSI DALAM SELEKSI FRONTLINERS BANK SYARIAH BUMN DI YOGYAKARTA

Abstract

The research objective is to determine the application of competency certification ownership in the selection of acceptance of banking frontliners to get a competent workforce. This is because the government is currently encouraging banks to prioritize skilled workers. Banks can require ownership of competency certification in the recruitment process. Descriptive qualitative research methods and Chi-Square analysis. The samples are the leadership of Bank Syariah Mandiri Yogyakarta, the leadership of BRI Syariah Yogyakarta, and the leadership of BNI Syariah Yogyakarta. The results showed there was a relationship between ownership of competency certification and selection of acceptance of Islamic bank frontliners. The acceptance of frontliners in 2019 does not require ownership of competency certification. However, applicants who have competency certificates are prioritized because they have the benefit of getting a competent and ready-to-work workforce, reducing labor training costs, banks can quickly reach the targets set by management both in terms of number of accounts, services to customers, and profit targets.