Working from Home during the Corona Pandemic: Investigating the Role of Authentic Leadership, Psychological Capital, and Gender on Employee Performance in Banking

Abstract

The Coronavirus pandemic has caused many effects throughout the planet, one of which is limiting direct collaboration between people, which has brought about a new working condition called work from home (WFH). This WFH affects many conditions in an organization, especially employee performance. Many factors affect employee performance; thus, this research investigates the role of authentic leadership, psychological capital (Psycap), and gender in foreseeing employee performance in the financial business during the execution of WFH. This quantitative research was done in the Central Bank of Indonesia, Jakarta Branch, with 166 respondents. The online questionnaire was distributed, and the result was analyzed using SmartPLS programming. The outcomes show that authentic leadership has a positive and significant impact on employee performance. Psycap likewise has a positive and significant impact on intervening the connection between authentic leadership and employee performance. Yet, gender has a positive but not significant impact.