Improve Member Performance Through Organizational Citizenship Behavior, Work Environment, and Work Discipline

Abstract

This research aims to analyze the influence of work discipline, work environment, and organizational citizenship behavior (OCB) on the performance of Air Force members at the Halim Perdanakusuma Air Base Logistics Service, Jakarta, both simultaneously, partially and dominantly. This research was conducted at Halim Perdanakusuma Air Force Base, Jakarta. The type of research used is explanatory research. The population and sample for this study were all enlisted members, non-commissioned officers, first officers, and middle officers at the Halim Perdanakusuma Air Base Logistics Service, Jakarta, namely 135 members. The analysis method uses multiple linear regression and hypothesis testing. The research results show that work discipline, work environment, and organizational citizenship behavior (OCB) influence the performance of Air Force members at the Halim Perdanakusuma Air Base Logistics Service, Jakarta, both simultaneously and partially. Furthermore, this research identifies that organizational citizenship behavior (OCB) influences member performance. The advice that can be given is to remember that Work Discipline influences member performance, and work discipline should be paid attention to.